Provider Training Webinars

We host online webinars to discuss our program and other important information. We encourage all providers and their office staff to attend training sessions to stay up-to-date with the latest policies and procedures. Please note that scheduled sessions are subject to change. Please check regularly for schedule updates.

For more information about the training options available to you, please contact our Provider Hotline.

Upcoming Sessions

Please reserve your spot at one of these available training sessions. Webinar access information will be sent to the email address you provide with your RSVP. Please reserve at least 24 hours in advance of the session to ensure you receive the access information in time. If you are interested in one of our upcoming training topics but are unable to attend the scheduled session, please contact your Provider Relations Representative.

  • Dental Records Standards

    Tuesday, May 7, 2024, 1:00pm-2:00pm CDT

    Understanding dental records requirements.

    RSVP to this Session
  • MCNA 101

    Thursday, June 6, 2024, 11:00am-12:00pm CDT

    Informational overview helpful to new administrative and clerical staff.

    RSVP to this Session
  • Appeals, Reconsiderations, and Corrected Claims

    Wednesday, July 10, 2024, 9:00am-10:00am CDT

    Defining the methods of submission.

    RSVP to this Session
  • Medical Necessity

    Friday, August 9, 2024, 1:00pm-2:00pm CDT

    Understanding the driving factor behind Medicaid reimbursement.

    RSVP to this Session
  • MCNA 101

    Wednesday, September 18, 2024, 1:00pm-2:00pm CDT

    Informational overview helpful to new administrative and clerical staff.

    RSVP to this Session
  • Orthodontics

    Monday, October 7, 2024, 10:00am-11:00am CDT

    Overview for treatment and reimbursement of orthodontic services.

    RSVP to this Session
  • Radiographs and Chart Notes

    Tuesday, November 5, 2024, 11:00am-12:00pm CST

    Criteria for diagnostic quality radiographs and identifying common charting errors.

    RSVP to this Session
  • Dental Records Standards

    Wednesday, December 11, 2024, 9:00am-10:00am CST

    Understanding dental records requirements.

    RSVP to this Session