Provider Training Webinars
We host online webinars to discuss our program and other important information. We encourage all providers and their office staff to attend training sessions to stay up-to-date with the latest policies and procedures. Please note that scheduled sessions are subject to change. Please check regularly for schedule updates.
For more information about the training options available to you, please contact our Provider Hotline.
Upcoming Sessions
Please reserve your spot at one of these available training sessions. Webinar access information will be sent to the email address you provide with your RSVP. Please reserve at least 24 hours in advance of the session to ensure you receive the access information in time. If you are interested in one of our upcoming training topics but are unable to attend the scheduled session, please contact your Provider Relations Representative.
Dental Records Standards
Tuesday, May 7, 2024, 1:00pm-2:00pm CDT
Understanding dental records requirements.
MCNA 101
Thursday, June 6, 2024, 11:00am-12:00pm CDT
Informational overview helpful to new administrative and clerical staff.
Appeals, Reconsiderations, and Corrected Claims
Wednesday, July 10, 2024, 9:00am-10:00am CDT
Defining the methods of submission.
Medical Necessity
Friday, August 9, 2024, 1:00pm-2:00pm CDT
Understanding the driving factor behind Medicaid reimbursement.
MCNA 101
Wednesday, September 18, 2024, 1:00pm-2:00pm CDT
Informational overview helpful to new administrative and clerical staff.
Orthodontics
Monday, October 7, 2024, 10:00am-11:00am CDT
Overview for treatment and reimbursement of orthodontic services.
Radiographs and Chart Notes
Tuesday, November 5, 2024, 11:00am-12:00pm CST
Criteria for diagnostic quality radiographs and identifying common charting errors.
Dental Records Standards
Wednesday, December 11, 2024, 9:00am-10:00am CST
Understanding dental records requirements.