Dental benefits to cover everyone’s needs.
MCNA has a large network of General Dentists and Specialists across Arkansas to make sure you receive the high quality dental care you need. Your Arkansas Medicaid and CHIP dental coverage with MCNA includes great benefits, such as:
Cleanings
Exams
X-Rays
Sealants and Fluoride
Fillings
Extractions
Root Canals
Dental Emergencies
…and more preventive, diagnostic, and therapeutic benefits to ensure healthy teeth and a beautiful smile!
Dental benefits to cover everyone’s needs.
MCNA has a large network of General Dentists and Specialists across Arkansas to make sure you receive the high quality dental care you need. Your Arkansas Medicaid and CHIP dental coverage with MCNA includes great benefits, such as:
Cleanings
Exams
X-Rays
Sealants and Fluoride
Fillings
Extractions
Root Canals
Dental Emergencies
…and more preventive, diagnostic, and therapeutic benefits to ensure healthy teeth and a beautiful smile!
Enjoy a gift card from us!
MCNA rewards our members who take care of their oral health!
Parents or guardians of our Arkansas Medicaid and CHIP members can earn a $10 Amazon.com Gift Card* per child! To earn this reward, the child must see the dentist for an initial dental exam and preventive service when they join our plan. Adult members aged 18 and older can also earn this reward when they complete the steps listed above.
To learn more, call MCNA toll-free at 1-844-341-6262.
* Restrictions apply.
Enjoy a gift card from us!
MCNA rewards our members who take care of their oral health!
Parents or guardians of our Arkansas Medicaid and CHIP members can earn a $10 Amazon.com Gift Card* per child! To earn this reward, the child must see the dentist for an initial dental exam and preventive service when they join our plan. Adult members aged 18 and older can also earn this reward when they complete the steps listed above.
To learn more, call MCNA toll-free at 1-844-341-6262.
* Restrictions apply.
Even more to smile about!
We offer extra benefits to all of our members to promote good oral health. You can get these FREE benefits in addition to your standard dental benefits and Amazon.com Gift Card.
Dedicated Member Hotline
Available at 1-844-341-6262, Monday through Friday from 7 a.m. to 7 p.m., to answer your questions and help you with your dental care.
Bright Beginnings Program
Expectant mothers can receive a free dental kit that includes a toothbrush, toothpaste, floss, and educational materials.
Care Management
We help you understand your enhanced benefits, including case management, translation services, and caries risk assessment.
Even more to smile about!
We offer extra benefits to all of our members to promote good oral health. You can get these FREE benefits in addition to your standard dental benefits and Amazon.com Gift Card.
Dedicated Member Hotline
Available at 1-844-341-6262, Monday through Friday from 7 a.m. to 7 p.m., to answer your questions and help you with your dental care.
Bright Beginnings Program
Expectant mothers can receive a free dental kit that includes a toothbrush, toothpaste, floss, and educational materials.
Care Management
We help you understand your enhanced benefits, including case management, translation services, and caries risk assessment.
Enroll as a Member of MCNA Dental
If you are on Medicaid, you qualify for dental health care. Prior to January 1st, you will be notified by the State of Arkansas that you have been assigned to one of two insurance companies to manage your dental needs.
If you have been assigned to MCNA Dental, you are in luck! You will automatically have access to great dental care through our large network of dentists across the state.
Please call our dedicated Arkansas Member Hotline at 1-844-341-6262 if you have any questions about enrollment.
Member Resources and Documents
Member News
May 9, 2022: End of COVID-19 Public Health Emergency
Please read this message from Update Arkansas for those enrolled in the Medicaid program about the end of the COVID-19 public health emergency. Update Arkansas also offers frequently asked questions for Arkansas Medicaid clients to provide more important details.
Frequently Asked Questions
What is prior authorization?
Some dental services must be approved by MCNA before you can get them. If this is the case, your dentist will ask MCNA to review and approve the services on your behalf. This is called prior authorization. This process is sometimes also called pre-authorization or prior approval. Prior authorization isn’t a promise your dental or health insurance or plan will cover the cost. MCNA’s Prior Authorization Guide lists covered dental benefits for children and adults in the Arkansas Medicaid and CHIP Dental Program that need prior authorization.
How do I contact MCNA if I have questions or need help?
Member Handbook
Documents and Forms
Frequently Asked Questions
Member Handbook
The Member Handbook contains important information about benefits and the Arkansas Dental Medicaid and CHIP program.
MCNA’s Kids Zone includes interactive dental games, quizzes, downloads, videos, and more!
Latest YouTube Videos
“The Smile Squad, Episode 1: ‘Plight of Plaque!'”
Plaque is back! He and his candy henchmen are causing trouble in Mouthtropolis. Watch MCNA’s Smile Squad take them down and save the day from disease and decay!
“Tooth Trivia”
Toby the Dental “X-Pert” joins his friends Emma and Zach to play Tooth Trivia and to learn some cool dental tips!
“Emma’s First Dental Visit”
Toby the Dental “X-Pert” explains what children can expect on their first visit to the dentist!
“Effects of Sugar”
Toby the Dental “X-Pert” researches cavities and effects sugar can have on your teeth. Watch for some tips to keep those cavities away!
“Because I Said So!”
Have you ever asked your mom or dad why you have to brush your teeth and they said “Because I Said So”?! Here are 5 really good reasons why it is important to brush your teeth!
We care about your smile and are here to help you!
If you have any questions, please call our toll-free Arkansas Member Hotline at:
1-844-341-6262
You can call Monday through Friday, 7 a.m. – 7 p.m. (excluding national holidays).
For hearing impaired members, our TTY line is available at 1-800-285-1131.