MCNA's New Member Hub

Welcome to MCNA Dental! We look forward to helping you take care of your dental health. The steps below will help you get the most out of your benefits with MCNA. If you have any questions or need any help with these steps, please contact our Member Hotline.

Icon Read Your Member Handbook
Step 1

Read Your Member Handbook

You will receive your Member Handbook by mail in your Welcome Packet. It explains your benefits and other services available to you. You can also download the Member Handbook from the Member Resources section on our website.

Visit Member Resources Section

Icon Review our Arkansas Medicaid and CHIP Website
Step 2

Review our Arkansas Medicaid and CHIP Website

Our website includes important information about MCNA and your dental plan. It contains helpful links, guides, and forms you may need for your dental care.

Visit the Member Home Page

Icon Sign Up for a Member Portal Account
Step 3

Sign Up for a Member Portal Account

MCNA's Member Portal is a fast and easy way to check your dental claims history, print your ID card, and much more. You can create one account to manage your entire family's dental care with MCNA.

Create a Member Portal Account

Icon Visit MCNA's Kids Zone
Step 4

Visit MCNA's Kids Zone

MCNA's Kids Zone offers colorful children's activities to help you learn about the importance of good oral health in a fun way. Access interactive dental games, quizzes, downloads, videos, and more!

Visit MCNA's Kids Zone

Icon Follow MCNA on Social Media
Step 5

Follow MCNA on Social Media

Stay connected with our latest news and events, oral health tips, videos, and more when you follow our social media profiles.

FacebookX (formerly Twitter)InstagramYouTube

Icon Find a Dentist Near You
Step 6

Find a Dentist Near You

MCNA has a large network of general and specialty dentists throughout Arkansas. Our online Provider Directory allows you to search for a dentist and is always current.

Visit our Online Provider Directory

Icon Claim Your $10 Gift Card
Step 7

Claim Your $10 Gift Card

MCNA rewards our members who take care of their oral health! Parents or guardians of our Arkansas Medicaid and CHIP members can earn a $10 Gift Card per child! To earn this reward, the child must see the dentist for an initial dental exam and preventive service when they join our plan. Adult members can also earn this reward. Restrictions apply.

Once the child (or adult) has been to the dentist and received a preventive service, you can log in to the Member Portal to claim the gift card.

Learn More About Your Value-Added BenefitsLog in to Your Member Portal Account

Icon Complete Your Oral Health Assessment Form
Step 8

Complete Your Oral Health Assessment Form

Answer a few questions about your oral health. This form will help us ensure you receive the best dental care to meet your unique needs.

Complete and Submit the Oral Health Assessment Form