Dentists 2018-05-10T10:13:28+00:00
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A Provider Friendly Program for Arkansas

MCNA Insurance Company (MCNA) is a leading dental benefit management company committed to providing high quality services to state agencies and managed care organizations for their Medicaid, Medicare, and CHIP members. We serve over 4 million children and adults with the singular mission of improving their general health by ensuring access to quality dental care.

MCNA is a current dental benefits administrator for Arkansas’ Dental Medicaid and CHIP program. MCNA’s Arkansas Dental Plan is led by our Executive Director, Dr. Jeffrey Rhodes, former President of the SouthWestern Society of Pediatric Dentistry and a licensed Arkansas Pediatric Dentist. As dentists, we recognize the dedication that Medicaid providers such as you have to the oral health of Arkansas’ children and adults. We would like to extend an invitation for you to consider joining our network.

Need more information? Visit our corporate website at http://www.MCNA.net

Provider Network Enrollment

Your dental office may enroll in our Arkansas Medicaid and CHIP network now via fax, email, or mail.

Provider Resources and Documents

Frequently Asked Questions

How do I sign up with MCNA?

Follow the steps outlined in the above section. If you have questions and would like to speak with an MCNA Dental representative, please call our Provider Hotline at 1-844-343-6262.

What is MCNA Dental’s payor ID for electronic submission of claims and pre-authorization requests using a third-party clearinghouse?

MCNA’s payor ID is 65030.

Is there a special application to access MCNA’s Provider Portal?

No, you do not need to complete a special application to access the Provider Portal. Once you have successfully completed MCNA’s credentialing process and are an active provider in our network, you automatically qualify for a free account on our Provider Portal and all of the benefits it entails! All you need to do is visit MCNA’s Provider Portal at http://portal.mcna.net and complete the simple process of validating your information, then you are ready to go!

How do I contact MCNA if I have questions or need help?

Please call our dedicated Arkansas Provider Hotline at 1-844-343-6262. It is available Monday through Friday, from 7 a.m. to 7 p.m.

Documents and Guides

Provider Manual
Fee Schedule
Training Presentation

Forms

Conscious Sedation Form
Patient Responsibility Form
Referral Form
Provider Complaint Form

Provider Training Sessions

MCNA Dental hosts online webinars to discuss our program and other important information. Please RSVP to reserve your seat at one of our upcoming webinars. Webinar access information will be emailed to you upon your RSVP. To RSVP, email ArkansasSeminars@mcna.net with your name, contact information, and desired webinar date.

No training sessions currently scheduled. Please check back soon or contact us to schedule one-on-one training. 

We are here to help you!

If you have any questions, please call our toll-free Arkansas Provider Hotline at:

1-844-343-6262

You can call Monday through Friday, 7 a.m. – 7 p.m. (excluding national holidays).
If calling after hours, please leave a message for our representatives. Your call will be returned on the next business day.