Provider News Feed

MCNA Provider Relations will be offering webinar training sessions on a variety of topics throughout 2021. Click here to learn more and RSVP for one of the upcoming sessions.

A new version of the Arkansas Provider Manual will go into effect May 3, 2021. To download a preview copy, click here. The current Arkansas Provider Manual is always accessible at http://manuals.mcna.net/arkansas.

Effective immediately, MCNA has a new mailing address for the submission of paper claims. Please click here for the new mailing address and more information about claims submission options with MCNA.

A new version of the Arkansas Provider Manual and the Arkansas Medicaid and CHIP Dental Fee Schedule will go into effect January 1, 2021. To download preview copies, click here for the Provider Manual and click here for the Fee Schedule. These updates were necessary to address changes for the 2021 CDT Code Set and changes to MCNA's contract with the Arkansas Department of Human Services. The current Arkansas Provider Manual is always accessible at http://manuals.mcna.net/arkansas, and the Fee Schedule at http://forms.mcna.net/ar-fee-schedule.

A new version of the Arkansas Provider Manual will go into effect November 18, 2020. To download a preview copy of the new manual, click here. You can view revision information in the "Revision History" section of the manual. The current Arkansas Provider Manual is always accessible at http://manuals.mcna.net/arkansas.

We are excited to announce the release of an enhanced claims entry feature for MCNA's Provider Portal, which will allow you to add treatment codes from approved pre-authorizations to your claims with a single click. Read our provider bulletin for more information about this new Portal feature.

Eligible dentists participating in Medicaid and CHIP have until August 28, 2020, to apply for funding from the CARES Act Provider Relief Fund. The requirements for eligibility have been updated. Please click here to read the HHS announcement.

Eligible dentists participating in Medicaid and CHIP now have until August 28, 2020, to apply for funding from the U.S. Department of Health and Human Services (HHS) CARES Act Provider Relief Fund. Please click here to read important information about this opportunity.

We invite your office to explore our companion series of tutorial videos that guide users through the primary functions of our powerful Provider Portal. Please click here to learn more and get started today!

In accordance with the Arkansas Department of Health Directive on Resuming Elective Dental Services Phase II, effective June 15, 2020, dental procedures can resume if dental health care professionals fully adhere to the revised ADH Guidelines, subject to the terms of the directive. Please view our Frequently Asked Questions for more information and a link to the Directive.