Provider News Feed

A new version of the Arkansas Provider Manual will go into effect November 18, 2020. To download a preview copy of the new manual, click here. You can view revision information in the "Revision History" section of the manual. The current Arkansas Provider Manual is always accessible at http://manuals.mcna.net/arkansas.

We are excited to announce the release of an enhanced claims entry feature for MCNA's Provider Portal, which will allow you to add treatment codes from approved pre-authorizations to your claims with a single click. Read our provider bulletin for more information about this new Portal feature.

Eligible dentists participating in Medicaid and CHIP have until August 28, 2020, to apply for funding from the CARES Act Provider Relief Fund. The requirements for eligibility have been updated. Please click here to read the HHS announcement.

Eligible dentists participating in Medicaid and CHIP now have until August 28, 2020, to apply for funding from the U.S. Department of Health and Human Services (HHS) CARES Act Provider Relief Fund. Please click here to read important information about this opportunity.

We invite your office to explore our companion series of tutorial videos that guide users through the primary functions of our powerful Provider Portal. Please click here to learn more and get started today!

In accordance with the Arkansas Department of Health Directive on Resuming Elective Dental Services Phase II, effective June 15, 2020, dental procedures can resume if dental health care professionals fully adhere to the revised ADH Guidelines, subject to the terms of the directive. Please view our Frequently Asked Questions for more information and a link to the Directive.

On June 9, 2020, the U.S. Department of Health and Human Services (HHS) announced that they will move forward with the addition of support specific to Medicaid and CHIP program providers to be considered for financial assistance. Dentists are being considered as critical providers for funding within this program. Please click here to read important information about this opportunity.

In accordance with the Arkansas Department of Health Directive on Resuming Elective Dental Services, dental facilities and dental health care providers may resume most elective dental services on May 11, 2020, subject to the terms of the directive. Please view our Frequently Asked Questions for more information.

The American Academy of Pediatric Dentistry (AAPD) has released a Practice Checklist meant to help dental offices address significant areas of practice that may need attention prior to resumption of pre-pandemic levels of care. Please click here to review this guidance from the AAPD.

Dental facilities and dental health care providers may resume services that require minimum protective equipment on May 18, 2020. Please click here to see the guidelines from the Arkansas Department of Health for resuming non-urgent/non-emergent elective services.